Contact & Support
Have a question, spotted an issue, or want to share feedback? Submit a ticket below and our team will respond within 1–2 business days.
Submit a Support Ticket
All fields are required. For urgent safety concerns, please include as much detail as possible.
Try Pat First
Our AI assistant Pat can answer most common questions instantly — no waiting. Click the chat button at the bottom right of any page to ask Pat directly.
Response Time
Support tickets are reviewed by our team Monday–Friday. You'll receive a response within 1–2 business days. Urgent safety reports are prioritized.
Report a Review
To flag a fraudulent or guideline-violating review, select "Report a fraudulent review" in the category above and include the tradesperson's name and the reason for your report.
FAQ
Check our Frequently Asked Questions page for instant answers to the most common topics — no ticket needed.
Accessibility Support
Need help using the platform? We offer English and Spanish support. Use our accessibility panel (bottom-left icon) to adjust font size and contrast.